Frequently Asked Questions

Better Formulas LLC creates wellness products for clinicians and consumers alike, made only with clinically studied ingredients — and we publish the research behind each product right on our company website.

Yes. Every batch we sell is tested by an independent lab before it ships. You can view the current Certificate of Analysis (COA) and the last six batches' worth of results directly on each product's page, under the COA tab.

Proposition 65 requires businesses to notify Californians about the presence of certain chemicals in products sold in California, even in trace amounts well within safety limits. A Prop 65 notice on a product page doesn't necessarily mean a product is unsafe — it means we're complying with California's disclosure law. Visit p65warnings.ca.gov for more information.

Use our Contact page and we'll respond within 1 business day. Please note our team can share information about our products and ingredients, but can't recommend a product for a specific medical condition or advise on mixing supplements — for that, please check with your healthcare provider.

Every product page has an Ingredients tab with the full ingredient panel, including inactive ingredients and sourcing notes.

Each bottle is labeled with a batch number (for example, BF-24-107) that matches one of the Certificates of Analysis on that product's COA tab, so you can look up the exact test results for the bottle you're holding.

EXP is the expiration date. MFG or MFD is the manufacture date — products are generally good for 2 or more years from that date, through the labeled expiration.

Many customers do, and some of our formulas (like our gut and immunity formulas) are designed to complement each other. That said, we're not able to give personalized medical advice — please check with your physician or pharmacist about combining supplements, especially if you take prescription medication.

Once Better Formulas is live, we'll accept all major credit cards, with more payment options to follow.

At launch, Better Formulas will ship within the United States. International shipping may be added later — check back here for updates.

Orders are processed quickly, so we generally can't guarantee a change once an order is placed. Please double-check your shipping address at checkout — if an order ships to an incorrect address you provided, a reshipment isn't automatically covered, but reach out and we'll see what we can do.

Yes — every order ends with an order confirmation page and a confirmation email with your order and shipping details.

We want you to feel confident trying Better Formulas. If you're not satisfied, contact us within 30 days of delivery and we'll make it right with a replacement or refund, in accordance with the policy in effect at checkout.

For hygiene and safety reasons, opened supplement products typically can't be resold, but that doesn't mean you're out of luck — contact customer service and we'll work with you on the best resolution.

Contact us through our Contact page within a few days of delivery with your order number, and we'll send a replacement or refund.